Thanks to Joachim Niemeier, I found these five recommendations for IT managers considering deploying web 2.0 technologies in the enterprise (in the sidebar of the article - provided by Andrew McAfee):

Provide a forum or platform where employees can collaborate and communicate. McAfee noted that knowledge management systems enable this sort of activity already. But unlike […]

Over on Infosys’ new blog, Akash Batia offers an interesting analysis of Web 2.0 in the enterprise.
I was particularly interested in his comments on social bookmarking (funny that):
Social bookmarks (the ability to tag ones bookmarks and share them – see e.g. del.icio.us) are a great way of capturing the contextual knowledge that employees place on […]